apartment therapy changing the world, one room at a time

ridiculous outfit. tried to buy something there and, because i had never shopped there before, had to jump through all sorts of security and credit card verification hoops. told them to forget it and canceled my order.

I for one LIKE all of the hoops and verification they do...seriously, it's comforting when using a credit card to purchase a 3k computer they seller wants to make sure everything's legit. I would say if for no other reason that's a HUGE reason to shop at tiger direct.

Plus their outles warehouses in Chicago are fantastic- everything is knocked down to idiot-low prices.

I can't give a good recommendation for Tiger Direct due to a major issue that required several months worth of phone calls and emails that went nowhere. I placed an order for a new laptop and specifically checked to make sure it was listed as new as they also sell refurbished goods. What I received was a refurbished laptop, and they charged me the same price as the brand new one. What was included with my order (and not much else!) was a toll-free number that no one answers. I hunted down another support phone number that lead me to tech support whom in turn referred me to yet another number that I couldn't get a live person on. I also tried numerous emails to no avail. After three months of this nightmare I finally came to the conclusion that I wasn't getting a new laptop, nor a refund or any type of resolution, so I took the option of filing a chargeback dispute through my creditcard company. I'm happy to say I won that dispute, my card company refunded me the purchase price, and Tiger Direct can shove it. :)