apartment therapy changing the world, one room at a time

"....and wonder if there is a reliable service to call."

sadly, there isn't – at least not for macs.

just about everyone i've ever come across (and i've tried many, many times) claims to know far more than they actually do. as frustrating as it might be, you're much better off taking a little time to do the research yourself and fix it on your own.

what about TekServe? I've been there a few times and had good experiences, though I've never had a major problem.

http://www.tekserve.com/

i'm not sure if tekserve makes housecalls – and my experience going to the store has been that you need to be somewhat lucky to get someone who truly knows what they're doing...