Although we're wondering whether Sam's trying to scam Best Buy--though he would have had to have been thoughtful enough to save a paper from September 16th--the assistant manager accepted the return and had given him a new one, completing the return, when the manager came up and took the new one away from him and said Sam wasn't allowed to return the item.
The manager told him he'd have to take it up with Western Digital; WD told him that it was made in Malaysia on September 4th. The paper the tiles were wrapped in is the New York Post, making it highly unlikely that someone from the manufacturer tampered with the box on their end.
At first, we thought it could have been a case of open-box fraud, that is, an item that's been returned and resold, but it appears to be a case of "new" box fraud. We'll keep you posted on the outcome of this one.
- Image from the Consumerist, as seen via Slashdot.
© 2009 Apartment Therapy
This happens all the time. The culprit reshrink-wraps the package with a hair-dryer......
view Keisha Kornbread's profile
In my experience when you return an item to Best Buy they take down your address and information on the product you are returning. I only returned a DVD, because I had gotten two of the same for Christmas. I had to fill out a form, and they filled out information, and then I got the cash. I assumed that was why they did such things.
Now case may be that if someone did that the address would be phony but it would most certainly clear up his innocence or not.
view buffalogirl's profile