Apartment Therapy Unplugged | Netflix Tech Glitch Slows Down Service

Netflix Tech Glitch Slows Down Service

Did anyone notice Netflix's breakdown in service yesterday? Apparently the site was down for most of the day due to technical difficulties yet to be described. Strangely enough, we were just remarking in our home last night that our next movie seemed to be taking longer than usual.

Did yesterday's glitch slow down movie rentals? This report states that things may be a day later than usual. We usually get our movies in a 2-3 day turn around, but have had to wait longer in the past? How fast is your Netflix?

Image: AP Image

Comments (7)

I've noticed the same thing over the last week or so, including my first "never arrived" movie. They've been moving really, really slowly.

posted by munckee on March 25th 2008 at 11:23am
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The last one I got took forever to get here. Netflix gave me the lame excuse that they didn't have it anywhere near me & had to send it across country. By pony express, I think!

posted by passsy on March 25th 2008 at 11:52am
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We haven't had any problems in getting movies at all- just got two today! But I did notice the star/rating system wasn't working on the site earlier today.

posted by ehadams on March 25th 2008 at 11:58am
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We have a distribution center in St Louis, so out here in the suburbs I can usually get my movies within 2 days (I send it on Monday, I get another movie Wednesday).

I just sent 3 back today, so we'll see if I get them by Thursday or not. Here's hoping, because I'm going through The Wire withdrawal already.

posted by SpaceMonkeyX on March 25th 2008 at 1:00pm
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I usually have a 2 day turn around- send it in Monday, get a new one Wednesday. Sometimes it is longer if it is a foreign film. They are much faster than a normal letter through the mail which always seems to take forever here in San Luis Obispo.

posted by slipperymarshmallow on March 25th 2008 at 1:04pm
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nadiarl, You're in SLO? Cool! I grew up around there and it's always fun to run into someone in that area.

I sent a movie out on Friday and normally would have gotten another movie on Monday but I hadn't even heard they'd gotten it until today (when they also said they'd sent out my next one). Since the outage was Saturday, that makes sense.

posted by Tiamat_the_Red on March 25th 2008 at 1:26pm
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Speed with Netflix is all relative to how fast you return your movies and what plan you are on. Basically on a 2 at a time unlimited plan, you are pretty much capped at 8 movies per month. Once you past that quota, delivery speeds suddenly take a hit. With a 3 at a time unlimited, you would be looking at 11-12 movies per months. Netflix throttles any account that rents too many movie regardless of the unlimited advertising. It's actually in their policies that you agreed to by signing up.

posted by joebelt on March 25th 2008 at 3:47pm
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