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Survey: Webmail or POPmail?

082208_sz_popmail.jpg Since Tuesday we've been dealing with internet issues -- meaning we have none. By sitting just so in a corner of our apartment we've been hijacking someone else's WiFi, but that's no way to live. Speakeasy, our ISP, is on the case -- it turns out that the phone wire they rent from Covad is screwed up and getting them to come over to fix it is as difficult as getting a spam filter that works.

One of the problems with hijacking a stranger's wireless signal is that if you use a POPmail account (meaning you get your mail via an email application like Mail or Eudora) you can usually get your email to download, but for some reason you can't send email. We found out from an IT friend that this is usually the case when you're using someone's internet who's ISP is a large company like Comcast or Optimum Online. These companies insist that you use their SMTP servers to send out mail, which require having a username and password. When you're hijacking you don't really have the privilege of having that info.

Every time we've recounted this sad tale over the past few days we're surprised by the lack of sympathy. Instead our flabbergasted audience asks, "Why are you using POPmail?"

More after the jump, plus a survey...

 
 

We've been using POPmail ever since we've had email (1997?) and over the decade we've perfected our mastery of mail programs like Entourage, Eudora, and now Mail. We've set things up just so -- into complicated and multi-tiered folders and subfolders that archive our work emails -- and like a stubborn old man, we refuse to do things any other way.

Sure one of the drawbacks of using POPmail is dealing with sub-par spam filters, but Gmail (which seems to have one of the best spam filters) just doesn't do it for us. Using labels rather than folders doesn't jive with out visual organization. We like using folders because we get off on getting things out of our inbox so it's more manageable.

Hotmail is an absolute joke. The interface is archaic and the spam is ridiculous (set it too high and you miss actual mail, set it too low and your mailbox is inundated). Yahoo! has the same problem.

If you're using Webmail, who are you using and why?

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Surveys, organizing, communication, software, home office, Entourage, Eudora, Gmail, Mail, POPmail, Webmail

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Comments (18)

I'm on POP mail and I have no issues using jacked signals...

My mail servers are all through my domain(s), and I remember my hosting provider giving me a tip once about using port 26 instead of 25 for something something, but I can't find those settings in the latest version of Mail to confirm. Can you tell I only deal with these things when they don't work.

I know there's a solution though.

posted by kvh on August 22nd 2008 at 6:50am
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If anyone knows what the solution is let me know. I would be so grateful!

posted by lil' soso on August 22nd 2008 at 6:55am
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i use webmail for life, popmail for work. i relish the outlook interface, but suffer through the yahoo interface as well. so, i get the best/worst of both worlds. actually, i also use a very archaic iMail program for running a listserv, but that's about to end (thank ye gods).

i also deal with such a dizzying amount of spam each day that i can't even really discuss it without getting 'the blue screen of death' look on my face ;)

posted by kdkaboom on August 22nd 2008 at 7:01am
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I love the labels in gmail - you can put multiple labels on a single message (you can't put it in more than one folder, can you?), then archive it so your inbox stays clean. Simply scroll down to your label list and click on the appropriate one to see all messages with that label, similar to clicking on a folder.

My favorite thing about gmail though is that messages with the same subject line stay in a single "conversation". You can have up to 100 individual messages with the same subject line and they only take up 1 line in your inbox. Genius.

posted by sillyputty on August 22nd 2008 at 7:04am
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I had all of my email set up through IMAP and Apple Mail for a long time, but over time Mail just crashed too many times, and it became annoying to have to deal with so many inboxes (I have several domains with active email accounts). So recently I set up my Gmail account to receive everything from my other accounts, and I couldn't be happier!

posted by confusednazgul on August 22nd 2008 at 7:04am
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Same as kdkaboom. Pop for work(exchange server) and webmail for life. I prefer to keep work and life separate. Windows Live Mail desktop works out pretty well for me...although i've accepted the spam as a necessary evil. Most of it makes it to my junk box though. While I like Gmail and it's archiving...I hate not having folders...yeah labels are cool....but who can remember 100's of labels???

posted by jamilkb on August 22nd 2008 at 7:18am
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i use Mail and hate using anything else.

I despise google's webmail system. Someone above seems to like the "conversations" feature but I think it is utter crap, and the main reason why i don't use their webmail. Would be so hard to make this a feature that could be turned off and on.... If they wanted to do it like Mail and highlight all the messages that are linked together, that would be fine. But i seriously hate the conversations setup. If i'm away from the computer i dread going in through the webmail way.

posted by jmorey on August 22nd 2008 at 7:21am
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Think I found it.

In Mac Mail (dunno the others, guys, sorry)

-highlight your Account in question
-click the Account Information tab.
-drag the Outgoing Mail Server menu down to "Edit Server List" - a new window will appear.
-click Advanced.
-change your Server Port to 26. (25 is the default, and is blocked frequently). I think any port will work, 26 is just an easy fix.

Finally, remember all the things you're changing in case I'm horribly wrong--you can always change them back. I'm not trained in any of this so experiment at your own risk (I don't think there's actually much risk associated with this.. but still, no angry e-mails please!)

Remember your Outgoing Mail Servers need to be through your domain, not that Comcast nonsense.

This may or may not work with people running through Gmail, etc, but it works fine on kylevanhorn.com

posted by kvh on August 22nd 2008 at 7:24am
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I'm a recent convert to Google Apps for Domains and I've warmed to Gmail's interface (after reskinning it with Gmail Redesigned by Globex Designs).

I started trying to be crazy accurate with labels and then decided the give up on them. A message only stays in my inbox until I'm done with it, then it gets archived. If I need to find something later I search for it. I had already given up on multiple folders a few years ago when I found Lookout for Outlook.

The only major issue I have now is I wish that Gmail would allow me to edit the subject line of a message I've received. As others have touched on, the conversation feature of gmail (which is slick), but my main gripe is that I'd like to correct insufficient subject lines (as I was able to do in Outlook).

posted by Bruce on August 22nd 2008 at 7:25am
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jamilkb - "but who can remember 100's of labels???"

Why would you have more (or different) labels than you do folders? I use the labels like I would for folders, but some messages fit more than one category - "Customer Service" and "PayPal" for example. I just add both labels to the message, archive, then when I need to access it, I can look in either label folder to find it (or use the search function with keywords).

posted by sillyputty on August 22nd 2008 at 7:27am
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here's my screenshot of that last menu:
http://www.kylevanhorn.com/cantalk/popfix.jpg

good luck folks!

posted by kvh on August 22nd 2008 at 7:29am
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I use popmail for work and webmail for personal. Been on gmail since the beginning and love it. I use thunderbird for my popmail accounts and also for a couple other gmail accounts. My main gmail I check through the web browser though. I also have a pretty active and very old hotmail account that I can't seem to completely transition away from.

posted by bordjon on August 22nd 2008 at 7:36am
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Someone mentioned IMAP – that's an alternative to POP (e.g. Gmail offers both) that keeps folders (including Gmail labels) and read/unread status synced between all your mail apps, including webmail.

I use Gmail with Mailplane (OS X only) so I get the Gmail interface but with some added desktop app benefits. I also run Apple's Mail.app sometimes, for offline backup.

posted by Malesca on August 22nd 2008 at 9:31am
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Personally I have gmail fetch all of my emails for me (you can find that ability in the settings) and then I can access my personal and work email all from one place and it all receives gmails great spam filter. As far as accessing it goes I usually just use gmails web mail except for when I am out and about in which case I use IMAP on my iPhone (it's like POP except my inbox updates if I read my email on the go it shows it as read when I get home) As far as folders and labels go I just use a archive section to stick everything in after I have read it and delt with it so I can keep my inbox minimalist and clean.

posted by ultima1086 on August 22nd 2008 at 10:00am
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IMAP FTW!

posted by ekoshyun on August 22nd 2008 at 10:49am
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I use webmail (gmail FTW) for personal stuff. Occassionally, I fire-up Thunderbird w/ IMAP and sync my Google Account offline. You just never know when an off-line back-up could save the ol' keister.

posted by rhb on August 22nd 2008 at 11:30am
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I loved gmail until about two weeks ago, when they disabled my account for no apparent reason. I've emailed them countless times. I've jumped through their online form hoops. I even tried to call them (waste of time, since no phone support).

I never received any sort of response from them. I still don't know why my account was disabled. After spending fours hours changing all the email address on my countless online accounts (banking, brokerage, utilities, etc), I will never, ever, never, ever use gmail again.

Yeah, I'm still pissed off about it.

posted by jyw on August 22nd 2008 at 11:10pm
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I have a school account, a hotmail account, and a gmail account, and I have them all forwarded to Mail. I love having everything in one place, but if Mail is having a problem or I'm on someone else's computer I can still check all of my accounts online.

P.S. I use MacFreePOPs to forward everything.

posted by zhasmene on August 24th 2008 at 9:06am
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