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Posts tagged “customer service”

The Case of The Dying Roomba

So I jumped on the Roomba wagon about a year ago and up until now, I've actually been fairly impressed with the little guy. I mean, it really forced you to keep up with a clean apartment - meaning any...

How To: Skip Automated Phone Menu Systems

We're already phone-averse as it is (we're rabid call screeners and make an effort to stay off the phone as much as possible; talking in person or IM/email is our mode of communication of choice). But...

GetHuman.com: Receive Actual Human Customer Service

Our neighbor and friend Margie sent us this extremely helpful reference site to use to circumvent the automated system runaround most companies use to "help us" and cut directly to the chase to spea...